Gladly is a software development company founded in 2014. It is based in San Francisco, California. It offers its specialization in the area of customer service experience and omnichannel support. It is available as an all-in-one platform for the personalization of customer service experiences. It doesnโ€™t rely on concepts like tickets and cases for customer experiences. Gladly incorporates a โ€˜people-centredโ€™ approach on the channels. It doesnโ€™t necessitate the use of add-ons as well. It serves as a sophisticated phone system with different capabilities for the browser. It helps facilitate self-service through FAQs and help centres effectively. It provides natively built-in text support, chats support, in-app chat, social support and email support.

279,011
websites using Gladly
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Export with emails, socials, country, TLD and industry filters
Websites using Gladly by countrymarket share ยท top 8 countries
๐Ÿ‡บ๐Ÿ‡ธUnited States
19%
๐Ÿ‡ฌ๐Ÿ‡งUnited Kingdom
4.4%
๐Ÿ‡จ๐Ÿ‡ฆCanada
2.7%
๐Ÿ‡ฉ๐Ÿ‡ชGermany
2.2%
๐Ÿ‡ฆ๐Ÿ‡บAustralia
2.1%
๐Ÿ‡ฎ๐Ÿ‡ณIndia
1.2%
๐Ÿ‡ฟ๐Ÿ‡ฆSouth Africa
0.8%
๐Ÿ‡ณ๐Ÿ‡ฑNetherlands
0.7%
0%5%10%15%20%
Websites using Gladly by industrydetected industries
Medical & Healthcare ยท 21%Technology & Computing ยท 20%Construction ยท 16%Education ยท 15%Shopping ยท 15%Society ยท 12%MARKETSHARE
Medical & Healthcare21%
Technology & Computing20%
Construction16%
Education15%
Shopping15%
Society12%

Websites using Gladly

showing 25 of 279,011
WebsiteCountryIndustryEmailsTitle / DescriptionSocials
tiktok.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesEntertainment61tims@tiktok.com+209
TikTok - Make Your Day
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pinterest.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Developmentacarreras@pinterest.com+139
Pinterest
Discover recipes, home ideas, style inspiration and other ideas to try.
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youtube.com๐Ÿ‡ง๐Ÿ‡ฉBangladeshMarketing & Advertising33enthrall@youtube.com+4756
YouTube
Share your videos with friends, family, and the world
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docker.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Developmentbeta-feedback@docker.com+51
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instagramtwitterlinkedinfacebookyoutube
substack.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesEntertainment17thsog@substack.com+779
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launchpad.net๐Ÿ‡บ๐Ÿ‡ธUnited StatesMental Healthcarnil@launchpad.net+12
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php.net๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Development22security@php.net+624
PHP: Hypertext Preprocessor
twitterlinkedin
behance.net๐Ÿ‡บ๐Ÿ‡ธUnited StatesTechnology & Computingawatkins4h@behance.net+15
Behance
twitterinstagramlinkedinfacebook
indiatimes.com๐Ÿ‡ฎ๐Ÿ‡ณIndiaEntertainment22deepakshharma@indiatimes.com+645
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twitterinstagramfacebook
businessinsider.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesEntertainmentaacevedo@businessinsider.com+1090
Business Insider - Latest News in Tech, Markets, Economy & Innovation
Business Insider tells the global tech, finance, stock market, media, economy, lifestyle, real estate, AI and innovative stories you want to know.
instagramfacebookyoutubetwittertwitter
mayoclinic.org๐Ÿ‡บ๐Ÿ‡ธUnited StatesMedical & Healthcarea.pointec@mayoclinic.org+223
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youtubeinstagramlinkedintwitterfacebook
genius.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesEntertainmentandroid@genius.com+21
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twitterinstagram
tripadvisor.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Developmentaccessibility@tripadvisor.com+125
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wattpad.com๐Ÿ‡จ๐Ÿ‡ฆCanadaSoftware Developmentaccessibility@wattpad.com+17
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youtubeinstagramtwittertiktokfacebook
mlb.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSportsa.korntreger@mlb.com+387
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instagramfacebooktwitter
theconversation.com๐Ÿ‡ฆ๐Ÿ‡บAustraliaEntertainment2breader@theconversation.com+207
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deviantart.com๐Ÿ‡ฎ๐Ÿ‡ฉIndonesiaTechnology & Computing17amberleaves@deviantart.com+114
DeviantArt - The Largest Online Art Gallery and Community
DeviantArt is where art and community thrive. Explore over 650 million pieces of art while connecting to fellow artists and art enthusiasts.
twitterfacebookinstagramyoutube
newyorker.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesPrint & Publishingalex_ross@newyorker.com+62
The New Yorker
Reporting, Profiles, breaking news, cultural coverage, podcasts, videos, and cartoons from The New Yorker.
instagramtiktokthreadstwitterfacebook
ouraring.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesHealth & Fitnessalexis.mcdowel@ouraring.com+17
Oura Ring. Smart Ring for Fitness, Stress, Sleep & Health.
Enhance your health journey with Oura. The Oura Ring provides round-the-clock insights into sleep, fitness, and stress for wellness. Now HSA/FSA eligible.
twittertiktokinstagramfacebookyoutube
mariadb.org๐Ÿ‡ซ๐Ÿ‡ฎFinlandSoftware Developmentandrew@mariadb.org+29
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plos.org๐Ÿ‡บ๐Ÿ‡ธUnited StatesPrint & Publishingabecker@plos.org+144
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twitterlinkedinfacebook
alchemer.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Developmentabuse@alchemer.com+10
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facebooklinkedintwitteryoutube
smartsheet.com๐Ÿ‡บ๐Ÿ‡ธUnited StatesSoftware Developmentabuse@smartsheet.com+83
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facebooktwitteryoutubetiktokinstagram
rspamd.com๐Ÿ‡ฌ๐Ÿ‡งUnited KingdomTechnology & Computingsupport@rspamd.com
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chanel.com๐Ÿ‡ฌ๐Ÿ‡งUnited KingdomFashion & Beautyagnes.brisson@chanel.com+77
CHANEL Official Website
Enter the world of CHANEL and discover the latest in Fashion & Accessories, Eyewear, Fragrance, Skincare & Makeup, Fine Jewellery & Watches.
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Showing 25 of 279,011 websitesGet the full list โ†’

Frequently asked

What is Gladly?โ€บ
Gladly is a modern customer service platform that simplifies, streamlines, and personalizes customer interactions across various communication channels, helping businesses provide excellent service experiences to their consumers.
How does Gladly differ from traditional customer service platforms?โ€บ
Unlike traditional platforms that are ticket-centric, Gladly focuses on people and conversations. It allows customer service agents to have meaningful interactions with customers through a single, easy-to-use interface, regardless of the communication channel being used.
What communication channels does Gladly support?โ€บ
Gladly supports and integrates multiple communication channels, including email, chat, phone, SMS, and social media, allowing businesses to connect with their customers through their preferred method of communication.
How does Gladly help improve customer satisfaction?โ€บ
By streamlining and personalizing customer service interactions, Gladly enables businesses to provide prompt and efficient support to their customers. Its people-centric approach promotes an uninterrupted conversation between agents and customers, resulting in quicker issue resolution and a more positive customer experience.
Can I integrate Gladly with my existing CRM and third-party applications?โ€บ
Yes, Gladly offers integrations with various CRM systems and third-party applications, including Salesforce, Shopify, and more, ensuring seamless collaboration across different tools and platforms you are already using in your business.

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