Comparison Zendesk vs GitBook

Zendesk is a company formed in 2007 with its headquarters in San Francisco, California. It provides sophisticated software to help businesses provide a superior online customer service experience. It is a popular software used by many top brands for increased connection. Zendesk helps businesses create personalized and unique customer service experiences. It is suitable for use by companies of different sizes. It provides its solutions for enterprises, small and medium businesses and start-ups. It also has several resources to offer such as guides, reports, best practices, events, and webinars along with an active community of Zendesk users. It provides dedicated support to its users as well.

GitBook is a software development company based in Lyon, Auvergne-Rhône-Alpes. It was founded in 2014 and works as a remote company. It is a platform created to help users with the different aspects of documentation. It serves as a documentation platform that provides scope for collaboration among team members through its collaborative workspace. GitBook provides its user base with simplification in the process of editing. It eliminates the need to rely on coding or design through its easy-to-use editor. It provides markdown, code snippets, powerful shortcuts and rich embeds. It also helps users with the centralization of knowledge. It helps users get started with API docs as well.