Marchex

Marchex

Marchex is a company active in the industry of technology, information and the internet. It was founded in 2013. It is based in Seattle, WA. It is known for its expertise in the area of conversation intelligence. It offers sophisticated conversational Artificial Intelligence to deliver positive outcomes to brands. Its objective is to increase the level of customer engagement. Its functions are available for sales and marketers, and across industries like automotive, home services, senior living and healthcare. Marchexโ€™s range of products includes Marchex Marketing Edge, Marchex Call Analytics Conversation Edition, Marchex Platform Services and Marchex Engage for Automotive. It supports integrations as well.

3,512
websites using Marchex
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Websites using Marchex by countrymarket share ยท top 8 countries
๐Ÿ‡บ๐Ÿ‡ธUnited States
54%
๐Ÿ‡ฌ๐Ÿ‡งUnited Kingdom
4.5%
๐Ÿ‡จ๐Ÿ‡ฆCanada
1.2%
๐Ÿ‡ง๐Ÿ‡ชBelgium
0.1%
๐Ÿ‡ท๐Ÿ‡ธSerbia
0.1%
๐Ÿ‡ฎ๐Ÿ‡ณIndia
0.1%
๐Ÿ‡ฒ๐Ÿ‡ฝMexico
0%
๐Ÿ‡ท๐Ÿ‡บRussian Federation
0%
0%15%30%45%60%
Websites using Marchex by industrydetected industries
Medical & Healthcare ยท 43%Automotive ยท 25%Shopping ยท 18%Construction ยท 5.7%Health & Fitness ยท 3.8%Manufacturing & Industrial ยท 3.7%MARKETSHARE
Medical & Healthcare43%
Automotive25%
Shopping18%
Construction5.7%
Health & Fitness3.8%
Manufacturing & Industrial3.7%

Websites using Marchex

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Frequently asked

What is Marchex?โ€บ
Marchex is a leading conversational analytics and solutions company that connects the voice of the customer to your business. It analyzes real-time customer interactions to deliver actionable insights, improve customer experience, and drive business growth.
How does Marchex help businesses improve customer experience?โ€บ
Marchex offers AI-powered conversational analytics that help businesses to identify customer pain points and preferences, analyze customer interactions, track marketing performance, and optimize sales processes. These insights help in making informed decisions to enhance customer experience and satisfaction.
Which industries benefit from using Marchex solutions?โ€บ
Marchex solutions are beneficial to a wide range of industries, including automotive, financial services, travel, hospitality, retail, telecommunications, healthcare, and more. Any business that relies on customer interactions, especially in call centers, can benefit from the insights provided by Marchex.
How does Marchex ensure data privacy and security?โ€บ
Marchex is committed to maintaining the highest standards of data privacy and security. They follow industry best practices, comply with all applicable data protection laws, and regularly undergo third-party audits to ensure adherence to rigorous security standards. Additionally, Marchex provides tools for businesses to redact sensitive customer information from their data.
How can I learn more about Marchex products and their pricing?โ€บ
To learn more about Marchex products, explore their website, or contact their sales team directly for detailed information on their offerings, pricing, and custom solutions tailored to your business needs.

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