Help Scout is a company that provides a platform with a rich set of features to help businesses grow at a faster rate. It is based in Boston, MA. It was founded in 2011. Help Scout mainly specializes and offers services in the area of customer support. It works as a remote-first company and offers an all-in-one customer support platform. It enables businesses to quickly and effectively connect with their customers through email, live chat and help centres, among others. It is designed to be scalable and simple to use. It provides simplification of complex enterprise processes and ensures higher ROI for businesses.
23,357
websites using Help Scout
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Websites using Help Scout by countrymarket share ยท top 8 countries
๐บ๐ธUnited States
๐ฏ๐ตJapan
๐ฉ๐ชGermany
๐ฌ๐งUnited Kingdom
๐ฆ๐บAustralia
๐ซ๐ทFrance
๐จ๐ฆCanada
๐ณ๐ฑNetherlands
0%2.5%5%7.5%10%
Websites using Help Scout by industrydetected industries
Technology & Computing34%
Software Development25%
Marketing & Advertising14%
Education11%
Shopping9.6%
Health & Fitness5.5%
Websites using Help Scout
showing 25 of 23,357| Website | Country | Industry | Size | Founded | |
|---|---|---|---|---|---|
| ๐บ๐ธUS | Entertainment | 51-200 | 2017 | ||
| ๐บ๐ธUS | Entertainment | 201-500 | 2007 | ||
| ๐บ๐ธUS | Technology & Computing | 11-50 | - | ||
| ๐บ๐ธUS | Technology & Computing | 11-50 | 2013 | ||
| ๐ฆ๐บAU | Entertainment | 51-200 | 2010 | ||
| ๐บ๐ธUS | Technology & Computing | 1-10 | 2015 | ||
| ๐ณ๐ฟNZ | Technology & Computing | 11-50 | 2007 | ||
| ๐บ๐ธUS | Technology & Computing | 51-200 | 2010 | ||
| ๐ฉ๐ชDE | Technology & Computing | 51-200 | 2009 | ||
| ๐ท๐ดRO | Software Development | 11-50 | 2012 | ||
| ๐ฐ๐ทKR | Technology & Computing | 51-200 | 2015 | ||
| ๐บ๐ธUS | Software Development | 1001-5000 | 2011 | ||
| ๐บ๐ธUS | Software Development | 501-1000 | 2017 | ||
| ๐บ๐ธUS | Technology & Computing | 1001-5000 | 2006 | ||
| ๐บ๐ธUS | Technology & Computing | 11-50 | 2013 | ||
| ๐บ๐ธUS | Technology & Computing | 11-50 | 2013 | ||
| ๐ฑ๐ปLV | Technology & Computing | 11-50 | 2012 | ||
| ๐บ๐ธUS | Software Development | 11-50 | 2014 | ||
| ๐บ๐ธUS | Marketing & Advertising | 1-10 | 2012 | ||
| ๐ต๐ฑPL | Software Development | 51-200 | 2013 | ||
| ๐บ๐ธUS | Education | 1001-5000 | 1860 | ||
| ๐ณ๐ฑNL | Technology & Computing | 1-10 | 2008 | ||
| ๐ฌ๐งGB | Technology & Computing | 1-10 | 2014 | ||
| ๐บ๐ธUS | Shopping | 51-200 | 1999 | ||
| ๐ณ๐ฑNL | Technology & Computing | 51-200 | 2010 |
Showing 25 of 23,357 websitesGet the full list โ
Frequently asked
What is Help Scout and what can it do for my business?โบ
Help Scout is a powerful and user-friendly customer support platform that offers a shared inbox for teams, knowledge base, live chat, and more. It helps businesses manage customer interactions efficiently, collaborate internally, and provide exceptional customer experiences.
Is Help Scout compatible with my current email provider?โบ
Yes, Help Scout integrates seamlessly with many popular email providers, including Gmail, Outlook, Office 365, Yahoo, and others. You can continue using your existing email address while enjoying the benefits of Help Scout's features.
Is Help Scout suitable for businesses of all sizes?โบ
Absolutely! Help Scout is designed to accommodate various business sizes, from startups to enterprises. Its flexible pricing plans and advanced features are suitable for small teams, growing companies, and large organizations alike.
Does Help Scout offer multilingual support?โบ
Yes, Help Scout supports multiple languages for both the customer-facing and team-facing sides of the platform. You can communicate with customers in their native language and provide localized knowledge base articles to ensure a smooth and effective support experience.
Can I set up automation rules in Help Scout to streamline workflows?โบ
Yes, Help Scout provides a powerful automation feature called Workflows, which allows you to create custom rules to automate actions, such as adding tags, assigning conversations, or sending follow-up emails based on specific conditions. This helps save time and enables your team to work more efficiently.
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