Intercom Articles

Documentation·www.intercom.com/articles ↗

Intercom Articles is a platform that empowers businesses to increase the quality and level of engagement with their customers. It offers an integrated knowledge-based along with high-quality support round the clock. It offers onboarding and re-engagement of customers. Intercom Articles enables users to create multilingual articles and provides an editor to add different features to articles. It helps businesses deliver personalized content and provides customization options for appearance as well. It also offers support bots or resolution bots to speedily address customer queries. It offers automation of feedback along with built-in feedback loops as well. Hence, it enables businesses to identify their weaknesses and improve their content.

4,889

websites using Intercom Articles

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Websites using Intercom Articles by countrymarket share · top 8 countries

🇬🇧United Kingdom

🇧🇷Brazil

🇦🇺Australia

0.9%

🇳🇱Netherlands

0.7%

🇫🇷France

0.6%

🇺🇸United States

0.6%

🇩🇪Germany

0.5%

🇨🇦Canada

0.4%

0%0.3%0.6%0.9%1.2%

Websites using Intercom Articles

showing 25 of 4,889

Website	Country	Industry	Emails	Title / Description	Socials
help.bitstack-app.com	-	-	-	Bitstack Centre d'Aide Bitstack Centre d'Aide
wave.video	-	Technology & Computing	ambassador@wave.video+4	-
booli.se	🇸🇪Sweden	Real Estate	anders.kyhlstedt@booli.se+13	-
exodus.com	-	Business & Finance	celestine.wang@exodus.com+14	-
help.bryq.com	-	-	-	-
news.ambassify.com	-	-	-	-
faq.edgardcooper.com	-	-	-	-
noticias.syscom.mx	🇲🇽Mexico	-	-	-
support.planner5d.com	-	-	-	-	-
help.mymonero.com	-	-	-	-	-
eto-articles.socialsolutions.com	-	-	-	-	-
academy.airship.co.uk	🇬🇧United Kingdom	-	-	-	-
faq.lucky.online	-	-	-	-	-
help.reclaim.ai	-	-	-	-	-
help.reviso.com	-	-	-	-	-
help.junip.co	-	-	-	-	-
support.essensys.tech	-	-	-	-	-
help.creditrepaircloud.com	-	-	-	-	-
help.nosto.com	-	-	-	-	-
support.hostinger.com	-	-	-	-	-
help.lang.ai	-	-	-	-	-
support.focusmate.com	-	-	-	-	-
help.steadyhq.com	-	-	-	-	-
support.dotdigital.com	-	-	-	-	-
help.modyo.com	-	-	-	-	-

Showing 25 of 4,889 websitesGet the full list →

Frequently asked

What is the purpose of Intercom Articles?›

Intercom Articles is a knowledge base platform designed to help businesses create, organize, and publish help articles for their customers, enabling them to find answers to their common questions without reaching out for direct support.

Can I customize the look and feel of my Intercom Articles?›

Yes, Intercom Articles allows you to customize the appearance of your help center by using themes, changing colors, fonts, and modifying the layout to match your brand.

Is it possible to collaborate with teammates while creating articles in Intercom?›

Yes, Intercom Articles enables you and your team to work together on articles with features like draft mode, article version history, and user roles and permissions that help you manage and collaborate efficiently.

Are Intercom Articles optimized for mobile devices?›

Yes, Intercom Articles is mobile-responsive, ensuring a seamless browsing experience for your customers when they access your help center from any device, including smartphones and tablets.

Can I track the performance of my Intercom Articles?›

Yes, Intercom Articles offers built-in analytics tools that allow you to measure article views, ratings, search data, and other performance metrics so you can understand and improve the effectiveness of your knowledge base.

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