Get Satisfaction is a company based in San Francisco, California. It has been active since 2007 and specializes in the area of customer satisfaction. It works as an online community platform to enhance the quality of relationships between businesses and their customer base. It helps optimize the level of customer support provided. It provides brand differentiation as well. Get Satisfaction provides ease of navigation to community management pages. It supports popular social media networks such as Twitter and Facebook. It allows businesses to resolve queries from Twitter and Facebook. It provides effective monitoring of communities along with filtering topics based on different factors.
1,131
websites using Get Satisfaction
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Websites using Get Satisfaction by countrymarket share · top 8 countries
🇺🇸United States
🇬🇧United Kingdom
🇮🇹Italy
🇩🇪Germany
🇮🇳India
🇨🇦Canada
🇻🇳Viet Nam
🇫🇷France
0%2.5%5%7.5%10%
Websites using Get Satisfaction by industrydetected industries
Technology & Computing42%
Marketing & Advertising23%
Software Development12%
Entertainment11%
Education7.4%
Manufacturing & Industrial4.6%
Websites using Get Satisfaction
showing 25 of 1,131| Website | Country | Industry | Size | Founded | |
|---|---|---|---|---|---|
| 🇺🇸US | Technology & Computing | 51-200 | 2006 | ||
| 🇺🇸US | Entertainment | 51-200 | 2008 | ||
| 🇩🇪DE | Technology & Computing | 51-200 | 2011 | ||
| - | Technology & Computing | 1-10 | 2005 | ||
| 🇳🇱NL | Software Development | 11-50 | 2013 | ||
| 🇬🇧GB | Education | 51-200 | 1999 | ||
| 🇺🇸US | Technology & Computing | 1-10 | 2007 | ||
| 🇺🇸US | Entertainment | 11-50 | 2003 | ||
| 🇺🇸US | Entertainment | 11-50 | 2009 | ||
| 🇩🇪DE | Technology & Computing | 1-10 | 2005 | ||
| 🇺🇸US | Hotels & Accommodation | 11-50 | 2014 | ||
| 🇨🇦CA | Technology & Computing | 1-10 | 2011 | ||
| - | Education | 1-10 | 2011 | ||
| 🇺🇸US | Technology & Computing | 11-50 | - | ||
| 🇨🇦CA | Entertainment | 1-10 | 2012 | ||
| 🇮🇳IN | Education | 11-50 | 2008 | ||
| 🇩🇰DK | Technology & Computing | 11-50 | 2006 | ||
| 🇺🇸US | Software Development | 1-10 | 2004 | ||
| 🇺🇸US | Technology & Computing | 11-50 | 1996 | ||
| 🇺🇸US | Technology & Computing | 11-50 | 2008 | ||
| 🇺🇸US | Technology & Computing | 11-50 | 2012 | ||
| 🇬🇧GB | Gaming | 1-10 | - | ||
| 🇺🇸US | Movies & TV | 1-10 | 2003 | ||
| 🇺🇸US | - | 1-10 | - | ||
| 🇺🇸US | Technology & Computing | 1-10 | 2001 |
Showing 25 of 1,131 websitesGet the full list →
Frequently asked
What is Get Satisfaction?›
Get Satisfaction is an online customer engagement community platform that helps companies of all sizes listen, engage, and resolve customer issues, concerns, or feedback. It allows businesses to create a branded community where their customers can ask questions, share ideas, and get direct support from the company.
How does Get Satisfaction benefit my business?›
Get Satisfaction helps your business by enabling you to monitor customer feedback and respond quickly to their concerns or suggestions. It also fosters a sense of customer loyalty, as your customers are able to see that their concerns are genuinely being addressed by your company in a public forum.
Can I integrate Get Satisfaction with my existing customer support tools?›
Yes, Get Satisfaction can be integrated with various customer support tools and software. Some popular integrations include Salesforce, Zendesk, and Freshdesk.
Is Get Satisfaction available for small businesses and enterprises?›
Yes, Get Satisfaction is designed for both small businesses and large enterprises, offering scalable features and plans to accommodate the unique needs of various company sizes.
What kind of support does Get Satisfaction offer?›
Get Satisfaction provides comprehensive support through its Help Center, which includes detailed guides, articles, and tips to help customers get the most out of the platform. Additionally, they offer email support to assist with any technical issues or concerns.
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