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  • Websites using Genesys Cloud

    This Genesys Cloud list is updated daily.

    Last updated: .

    This list contains 615 domains, 109,340,068 phones and 59,394,928 emails.

    Genesys cloud is a platform that provides a wide range of cloud services. It relies on Amazon Web Services (AWS) to function. It helps users create a space for enhanced collaboration along with enterprise-grade communications. It is designed to support quick integration. It provides an intuitive interface. Genesys Cloud comes with a Genesys Cloud Platform which serves as a foundation for all its services. It is available on web browsers and smartphones. It also provides a social media app known as Genesys Cloud Collaborate with many connection options. It comes with a Genesys Cloud Communicate and Genesys Cloud contact centre as well.

    Reach out to Genesys Cloud customers

    Create a list of 615 domains,59,394,928 emails and 109,340,068 phones.

    Genesys Cloud history

    Genesys Cloud, launched in 2013 under the name Interactive Intelligence CaaS, revolutionized the customer experience industry by offering an omnichannel contact center platform. Acquired by Genesys Telecommunications Laboratories in 2016, it continued to evolve, providing businesses with cutting-edge cloud-based communication and customer engagement solutions.


    Websites using Genesys Cloud























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  • Genesys Cloud Variations

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  • Genesys-Cloud 1

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  • Genesys-Cloud 5.8

    Reach out to Genesys Cloud customers

    Create a list of 615 domains,59,394,928 emails and 109,340,068 phones.

    ✨ Facts about Genesys Cloud

    1. Genesys Cloud is a cloud-based contact center platform: Genesys Cloud provides an all-in-one solution for organizations to manage their customer interactions across various communication channels, including voice, chat, email, and social media.
    2. Scalable and flexible architecture: Genesys Cloud is designed to accommodate businesses of all sizes, from small enterprises to large corporations. Its flexible architecture allows companies to scale their contact center operations seamlessly as they grow, and easily add or modify features as needed.
    3. AI-powered customer experience: Genesys Cloud leverages artificial intelligence (AI) and machine learning to provide a personalized and efficient customer experience. This includes features like predictive engagement, which uses AI to identify customer needs and route them to the appropriate agents, and automated interactions through chatbots and voicebots.
    4. Integration with third-party applications: Genesys Cloud supports integration with a wide range of third-party applications, including CRM systems like Salesforce, Microsoft Dynamics, and Zendesk, as well as workforce management tools, business intelligence tools, and other communication platforms. This enables businesses to customize their communication workflows and provide a seamless customer experience across different channels.
    5. Strong focus on security and compliance: Genesys Cloud is built with enterprise-grade security measures in place, such as encryption, intrusion detection, and access controls, to ensure the safety of customer data. It also complies with several industry standards and regulations, including GDPR, HIPAA, and PCI DSS, making it a reliable choice for businesses requiring strict data protection and regulatory compliance.

    Frequently Asked questions

    What is Genesys Cloud?

    Does Genesys Cloud support integrations with third-party applications?

    How can I ensure the security and privacy of my data in Genesys Cloud?

    Is Genesys Cloud suitable for small and large businesses?

    Can I customize the Genesys Cloud platform to fit my business requirements?

    ✨ Top alternatives of Genesys Cloud from web


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    Reach out to Genesys Cloud customers

    Create a list of 615 domains,59,394,928 emails and 109,340,068 phones.

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