TrustYou is a company known for its experience and expertise in the hospitality industry. It was founded in 2008. It is headquartered in Munich, Bavaria. It also has offices in San Diego, Madrid, Cluj, Tokyo and Singapore. It is known for its efficiency in online reputation management and reputation marketing. It provides its user base with a Guest Experience Platform (GX) in order to help users understand their client base and optimize the guest experience accordingly. TrustYou provides its users with benefits like turning negative guest experiences into positive experiences, giving them access to actionable insights and helping them get better reviews. It is known for its efficiency in review marketing, live messaging and post-stay surveys.

3,099
websites using TrustYou
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Websites using TrustYou by countrymarket share · top 8 countries
🇩🇪Germany
21%
🇦🇹Austria
14%
🇮🇹Italy
12%
🇨🇭Switzerland
9.4%
🇯🇵Japan
2.1%
🇫🇷France
1.1%
🇷🇺Russian Federation
1%
🇨🇿Czechia
1%
0%6.3%13%19%25%
Websites using TrustYou by industrydetected industries
Hotels & Accommodation · 84%Travel · 6.3%Hospitality & Restaurants · 4.2%Technology & Computing · 2.2%Real Estate · 1.4%Consulting · 1.4%MARKETSHARE
Hotels & Accommodation84%
Travel6.3%
Hospitality & Restaurants4.2%
Technology & Computing2.2%
Real Estate1.4%
Consulting1.4%

Websites using TrustYou

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Frequently asked

What is TrustYou?
TrustYou is a guest feedback platform that helps hotels and hospitality businesses collect, analyze, and manage their online reviews and guest feedback across various platforms. It helps businesses understand their customers' needs, improve their services, and maximize their online reputation.
How does TrustYou benefit my hotel or hospitality business?
TrustYou benefits hotels by offering a comprehensive view of their online reputation, allowing them to understand their guests' feedback and make informed decisions to improve their services. It increases their online visibility, attracts more bookings, and boosts customer satisfaction, ultimately leading to better overall performance.
Which platforms does TrustYou collect guest feedback from?
TrustYou gathers and analyzes guest feedback from various online platforms such as online travel agencies (OTAs), review sites, and social media platforms. This includes TripAdvisor, Booking.com, Google reviews, and many other sources.
Can TrustYou help me respond to guest reviews?
Yes, TrustYou provides a review response feature that allows hoteliers to quickly and easily respond to guest reviews from different platforms in one central location. Timely and personalized responses help hotels convey their dedication to guest satisfaction and display a commitment to continuous improvement.
Is my data secure with TrustYou?
TrustYou places a high priority on data security and privacy. It is committed to protecting the information of its users by employing advanced security measures and complying with data protection regulations, such as GDPR (General Data Protection Regulation).

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