Freshschat is software that allows businesses to communicate with their customers well and increase their sales. It is designed to support sales and customer engagement teams to optimize their communication approach. It is available as a live chat option for the web. It can be used for Whatsapp and Apple Business Chat as well. Freshchat provides its users with a simple dashboard. It also provides IntelliAssign to help sales and customer engagement teams by auto-assigning the conversations on the basis of their experience and level of skills. It also enables the teams to gain a better understanding of their customers. FreshChat provides a priority box to sort conversations in order of priority.
9,093
websites using Freshchat
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Websites using Freshchat by countrymarket share ยท top 8 countries
๐บ๐ธUnited States
๐ฌ๐งUnited Kingdom
๐ฎ๐ณIndia
๐ณ๐ฑNetherlands
๐ฆ๐บAustralia
๐จ๐ฆCanada
๐ฉ๐ชGermany
๐ฟ๐ฆSouth Africa
0%2.5%5%7.5%10%
Websites using Freshchat by industrydetected industries
Technology & Computing34%
Shopping20%
Software Development17%
Business & Finance13%
Education11%
Fashion & Beauty6.8%
Websites using Freshchat
showing 25 of 9,093| Website | Country | Industry | Size | Founded | |
|---|---|---|---|---|---|
| ๐น๐ผTW | Hardware & Electronics | 10001+ | 1989 | ||
| ๐บ๐ธUS | Cybersecurity | 51-200 | 2018 | ||
| ๐ฎ๐นIT | Technology & Computing | 51-200 | 2011 | ||
| ๐ฎ๐ณIN | Business & Finance | 501-1000 | 2016 | ||
| ๐บ๐ธUS | Business & Finance | 1-10 | 2009 | ||
| ๐ต๐ฑPL | Technology & Computing | 201-500 | - | ||
| ๐บ๐ธUS | Business & Finance | 10001+ | 1985 | ||
| ๐ฎ๐ชIE | Software Development | 501-1000 | 2011 | ||
| ๐ฎ๐ณIN | Marketing & Advertising | 201-500 | 2014 | ||
| ๐ธ๐ชSE | Technology & Computing | 51-200 | 2004 | ||
| - | Health & Fitness | 1-10 | - | ||
| ๐ณ๐ฑNL | Technology & Computing | 11-50 | 2004 | ||
| ๐จ๐ฟCZ | Technology & Computing | 11-50 | 2000 | ||
| ๐ฒ๐ฝMX | Business & Finance | 501-1000 | 2014 | ||
| ๐บ๐ธUS | Software Development | 51-200 | 2014 | ||
| ๐บ๐ธUS | Technology & Computing | 51-200 | 2013 | ||
| ๐ญ๐ฐHK | Technology & Computing | 51-200 | 2010 | ||
| ๐ฐ๐ชKE | Education | 51-200 | 2012 | ||
| ๐บ๐ธUS | Movies & TV | 201-500 | 2007 | ||
| ๐ฎ๐ณIN | Business & Finance | 11-50 | 2017 | ||
| ๐ฎ๐ฉID | Fashion & Beauty | 1-10 | 2011 | ||
| ๐ณ๐ฑNL | Technology & Computing | 11-50 | 2001 | ||
| ๐บ๐ธUS | Entertainment | 11-50 | 1999 | ||
| ๐จ๐พCY | Education | 51-200 | 2014 | ||
| ๐ท๐บRU | Business & Finance | 51-200 | 2011 |
Showing 25 of 9,093 websitesGet the full list โ
Frequently asked
What is Freshchat?โบ
Freshchat is a modern messaging software designed for teams who want to deliver efficient and personalized customer support. It allows businesses to connect, engage, and support their customers across multiple messaging channels like web, mobile app, Whatsapp, and Facebook Messenger.
Can I integrate Freshchat with other applications?โบ
Yes, Freshchat can be easily integrated with popular CRM, helpdesk, e-commerce, and marketing automation applications, such as Freshdesk, Salesforce, Mailchimp, and more, to streamline your customer support and communication workflows.
Is Freshchat available in multiple languages?โบ
Freshchat supports multiple languages, allowing your team to communicate with customers in their preferred language. Additionally, you can customize canned responses and chatbots to maintain a consistent customer experience across different regions.
How does Freshchat ensure data security and privacy?โบ
Freshchat follows strict security measures to protect your data, including encryption at rest and in transit, regular vulnerability assessments, and conducting security audits. It also complies with major data privacy laws like GDPR, helping businesses safeguard user data and maintain privacy.
How does the Freshchat pricing work?โบ
Freshchat offers pricing plans tailored to meet the requirements of different businesses, ranging from startups to enterprises. It features a free plan as well as various paid plans with additional features that you can choose from based on the size and needs of your organization.
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