Websites using Facebook Chat Plugin

✨ Facts about Facebook Chat Plugin

1. The Facebook Chat Plugin, formerly known as Facebook Messenger Customer Chat, allows businesses to integrate Facebook Messenger on their websites, enabling customers to directly communicate with the business with ease.

2. The plugin can be customized to match the look and feel of the business' website and branding, while offering automated and live responses and interaction with customers using the same interface used for messaging on Facebook.

3. One of the key features of the Facebook Chat Plugin is its ability to save conversation history, allowing both customers and businesses to reference past communications, and ensuring a seamless transition between different support agents, if needed.

4. Customers do not need to have a Facebook account to use the Chat Plugin on a business website. The plugin allows guest log-in so even users without a Facebook profile can access the chat functionality.

5. The Facebook Chat Plugin supports a variety of advanced features, such as the ability to integrate with chatbots for automated responses, quick replies to frequently asked questions, appointment scheduling, and customer support ticket generation.