What is the Atlassian Jira Issue Collector?โบ
The Atlassian Jira Issue Collector is a tool that allows you to easily collect feedback and issues directly from your users or team members on your website or application. It creates a simple yet powerful interface that allows users to submit bug reports, suggestions, or any other form of feedback that can be tracked and managed within your Jira instance.
Can I customize the appearance of my Jira Issue Collector?โบ
Yes, you can customize the appearance of your Jira Issue Collector by making use of templates, custom CSS, and JavaScript. You can change the issue collector's color, layout, and even add your own logo to better align it with your brand identity.
How do I enable the Jira Issue Collector in my project?โบ
To enable the Jira Issue Collector in your project, navigate to your project settings and select 'Issue Collectors' from the sidebar. Click on 'Add Collector' and follow the on-screen instructions to configure and customize your issue collector as desired. Once finished, embed the generated code snippet into your website or application.
Can non-Jira users submit issues via the Issue Collector?โบ
Yes, non-Jira users are able to submit feedback or issues via the Issue Collector. When such users submit an issue, a new Jira issue is created and can be managed just like any other issue within your project. The submitter does not require a Jira account, ensuring easy and widespread use of the tool.
How does Jira handle the user information submitted through the Issue Collector?โบ
Jira handles user information submitted through the Issue Collector securely and responsibly. If a user is not logged into Jira, the submitted issues will be recorded as anonymous. However, you can configure the Issue Collector to collect user information like email and name to associate it with the reported issue, which then can be used for later communication and follow-ups.