otrs tracking and usage
Websites using otrs by countrymarket share · top 8 countries
11%
🇩🇪DE5.9%
🇱🇻LV3.6%
🇺🇸US3.6%
🇧🇷BR2.3%
🇪🇸ES2.3%
🇬🇧GB2.3%
🇷🇺RU1.8%
🇦🇹ATWebsites using otrs by industrymarket share · top 6 industries
Technology & Computing
Entertainment
Shopping
Hotels & Accommodation
Legal Services
Law & Government
0%13%25%38%50%
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We track 222 websites using otrs, along with their country, traffic, industry and platforms. There are 25 websites using otrs in Germany.
Filter by country
🇩🇪 Germany25 sites
🇱🇻 Latvia13 sites
🇺🇸 United States8 sites
🇧🇷 Brazil8 sites
🇪🇸 Spain5 sites
🇬🇧 United Kingdom5 sites
🇷🇺 Russian Federation5 sites
🇦🇹 Austria4 sites
🇮🇹 Italy4 sites
🇳🇱 Netherlands4 sites
🇮🇳 India4 sites
🇨🇿 Czechia3 sites
🇮🇷 Iran, Islamic Republic of3 sites
🇵🇱 Poland3 sites
🇺🇦 Ukraine2 sites
🇦🇺 Australia2 sites
🇨🇳 China2 sites
🇲🇴 Macao2 sites
🇹🇼 Taiwan, Province of China2 sites
🇯🇵 Japan2 sites
🇭🇰 Hong Kong1 sites
🇧🇬 Bulgaria1 sites
🇭🇺 Hungary1 sites
🇰🇪 Kenya1 sites
🇵🇹 Portugal1 sites
🇿🇦 South Africa1 sites
🇩🇰 Denmark1 sites
🇮🇲 Isle of Man1 sites
🇲🇹 Malta1 sites
🇪🇬 Egypt1 sites
🇸🇪 Sweden1 sites
🇻🇳 Viet Nam1 sites
🇧🇩 Bangladesh1 sites
🇪🇨 Ecuador1 sites
🇦🇷 Argentina1 sites
🇨🇦 Canada1 sites
About otrs
OTRS Group helps companies by orchestrating their security, automating businesses process and ensuring quick response to incidents. It also helps companies meet their compliance requirements. OTRS Group is recognized for its wide range of service management tools and the scope of customization that it offers. It provides different functionalities such as individualization, personal organizer and business objects, among others.
Category
Official website
www.otrs.com↗
Websites using otrs
showing 25 of 222| Website | Country | Traffic | Industry |
|---|---|---|---|
 unsplash.com | 🇨🇦CA | Top 500 | Software Development |
| 🇱🇻LV | Top 10K | Movies & TV | |
| 🇩🇪DE | Top 50K | Telecommunications | |
| 🇹🇼TW | Top 50K | Technology & Computing | |
| 🇲🇴MO | Top 500K | Hotels & Accommodation | |
| 🇧🇷BR | Top 500K | Law & Government | |
| 🇩🇪DE | Top 500K | Software Development | |
| 🇦🇷AR | Top 500K | Sports | |
| 🇩🇪DE | Top 500K | Entertainment | |
| 🇺🇸US | Top 500K | Translation & Localization | |
| 🇺🇸US | Top 1M | Shopping | |
| 🇲🇴MO | Top 1M | Hotels & Accommodation | |
| 🇺🇸US | - | Print & Publishing | |
| 🇮🇳IN | - | Hardware & Electronics | |
| 🇮🇳IN | - | - | |
| 🇮🇳IN | - | Architecture & Engineering | |
| 🇵🇹PT | - | Energy & Utilities | |
| 🇱🇻LV | - | - | |
| 🇬🇧GB | - | Legal Services | |
| 🇱🇻LV | - | Non-profit & Charity | |
| 🇦🇺AU | - | Mining & Metals | |
| - | - | Health & Fitness | |
| 🇦🇺AU | - | Shopping | |
| 🇩🇪DE | - | - | |
| 🇧🇷BR | - | Technology & Computing |
Showing 25 of 222 websitesView detailed list →
Frequently asked
What is OTRS?›
OTRS, which stands for Open Technology Real Services, is a service management software that helps manage ticket requests, customer service, and other processes within a business. It is an open-source software providing workflow automation, communication management, and reporting, making it easier for teams to work together and serve customers better.
What are the basic features of OTRS?›
OTRS offers various features, including ticket management, email ticket creation, time tracking, role-based access control, process management, statistical reporting, and integrations with third-party systems. All these features aim to improve team efficiency, communication, and customer service quality.
Is OTRS suitable for my business?›
OTRS is a versatile and adaptable software that can be customized to fit your specific business needs. It is suitable for organizations of all sizes and industries that require a streamlined customer service and ticket management system. The software's flexibility, open-source nature, and accompanying documentation make it a reliable choice for managing service requests in diverse sectors.
How can I install OTRS on my server?›
OTRS can be installed on multiple platforms, including Windows, Linux, and macOS. The installation process generally involves downloading the latest OTRS package from the official website, extracting the files, following the installation wizard, and configuring your server settings. Detailed documentation and platform-specific guides are available on the OTRS website to help you through the installation process.
How can I get support for my OTRS installation?›
As an open-source software, OTRS comes with a community of users who contribute to forums, mailing lists, and documentation. You can seek assistance by posting queries in the official OTRS community forum or checking the available online material. For additional assistance, you can opt for professional OTRS support plans based on your requirements, which include guaranteed response times and access to OTRS experts.
