Shopify Chat tracking and usage
Websites using Shopify Chat over time
685websites on 11 Nov 2026
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We track 685 websites using Shopify Chat, along with their country, traffic, industry and platforms. There are 90 websites using Shopify Chat in United States.
About Shopify Chat
Shopify Chat is a live chat extension that lets Shopify retailers message customers in real time and manage conversations through Shopify Ping.
Websites using Shopify Chat by countrymarket share
13%
🇺🇸US5.5%
🇬🇧GB4.4%
🇦🇺AU4.2%
🇮🇳IN3.6%
🇨🇦CA3.4%
🇩🇪DE2.5%
🇫🇷FR1.2%
🇪🇸ESWebsites using Shopify Chat by industrymarket share · top 6 industries
Shopping
Fashion & Beauty
Health & Fitness
Food & Drink
Home & Garden
Technology & Computing
0%15%30%45%60%
Websites using Shopify Chat
showing 25 of 685| Website | Country | Traffic | Industry |
|---|---|---|---|
| 🇺🇸US | Top 500K | Shopping | |
| - | Top 500K | Technology & Computing | |
| 🇬🇧GB | Top 500K | Shopping | |
| 🇺🇸US | Top 500K | Shopping | |
| 🇨🇳CN | Top 500K | Technology & Computing | |
| 🇺🇸US | Top 500K | Health & Fitness | |
| 🇬🇧GB | Top 500K | Events & Attractions | |
| 🇺🇸US | Top 500K | Fashion & Beauty | |
| 🇸🇬SG | Top 500K | Shopping | |
| 🇸🇪SE | Top 500K | Shopping | |
| 🇭🇰HK | Top 1M | Hardware & Electronics | |
| 🇵🇦PA | Top 1M | Shopping | |
| - | Top 1M | Telecommunications | |
| - | Top 1M | Wholesale & Distribution | |
| 🇺🇸US | Top 1M | Hardware & Electronics | |
| 🇮🇳IN | Top 1M | Hotels & Accommodation | |
| 🇵🇰PK | Top 1M | Shopping | |
| 🇺🇸US | Top 1M | Shopping | |
| 🇦🇺AU | Top 1M | Shopping | |
| 🇩🇪DE | Top 1M | Shopping | |
| - | Top 1M | Fashion & Beauty | |
| 🇮🇹IT | Top 1M | Technology & Computing | |
| 🇺🇸US | Top 1M | Shopping | |
| 🇮🇳IN | Top 5M | Fashion & Beauty | |
| 🇺🇸US | Top 5M | Aerospace & Defense |
Showing 25 of 685 websitesView detailed list →
Frequently asked
What is Shopify Chat?›
Shopify Chat is a free sales channel that allows you to have real-time conversations with your customers directly from your online store. It integrates with your Shopify store and enables you to answer questions, offer recommendations, and provide support to your customers in a timely manner.
Do I need a separate app to use Shopify Chat?›
Yes, to use Shopify Chat, you need to install the Shopify Ping app, which is available for iOS and Android devices. This app allows you to manage all your conversations with customers from one central location.
Can I customize the look of Shopify Chat on my store?›
Yes, you can customize the appearance of the chat button and chat window in Shopify Chat. You can change the color, position, and visibility of the chat button, as well as add a custom greeting message for your customers.
Is Shopify Chat available for all plans and users?›
Shopify Chat is available for all merchants on all Shopify plans, including the Basic, Shopify, Advanced, and Shopify Plus plans.
Does Shopify Chat support multiple languages?›
Yes, Shopify Chat supports multiple languages for both the chat button and the chat window. You can set the language to match your store's primary language, ensuring a consistent experience for your customers.
