Totango

Totango

Customer Data Platformยทwww.totango.com โ†—

Totango is a company active in the field of technology, information and the internet. It comes with reliable modular technology to help businesses with the successful orchestration and transformation of revenue experiences. It allows users to design the customer journey with ease. It has many templates available. Totango also provides ease of administration and maintenance. It is designed to be integration friendly with the user tools. It provides important features such as customer health score, 360 customer view, customer segmentation, a customer data hub, customer success plans and customer portal as well. It also provides many modular building blocks to users and provides best practices.

1,356
websites using Totango
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Websites using Totango by countrymarket share ยท top 8 countries
๐Ÿ‡บ๐Ÿ‡ธUnited States
11%
๐Ÿ‡ซ๐Ÿ‡ฎFinland
10%
๐Ÿ‡ฎ๐Ÿ‡นItaly
2%
๐Ÿ‡ฉ๐Ÿ‡ชGermany
1.8%
๐Ÿ‡ฌ๐Ÿ‡งUnited Kingdom
1.5%
๐Ÿ‡ซ๐Ÿ‡ทFrance
1.5%
๐Ÿ‡ณ๐Ÿ‡ฑNetherlands
1.4%
๐Ÿ‡จ๐Ÿ‡ฆCanada
1.1%
0%3%6%9%12%
Websites using Totango by industrydetected industries
Technology & Computing ยท 28%Software Development ยท 27%Marketing & Advertising ยท 21%Consulting ยท 10%Entertainment ยท 7.8%Education ยท 5.9%MARKETSHARE
Technology & Computing28%
Software Development27%
Marketing & Advertising21%
Consulting10%
Entertainment7.8%
Education5.9%

Websites using Totango

showing 25 of 1,356
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Frequently asked

What is Totango?โ€บ
Totango is a comprehensive customer success platform that enables businesses to drive retention, adoption, and software utilization. It provides tools and insights to help companies understand customer health, engage with customers more effectively, and enhance customer experiences.
Which industries can benefit from Totango?โ€บ
Totango is beneficial for various industries, including software as a service (SaaS), e-commerce, telecommunication, healthcare, financial services, and more. Any business aiming to improve customer retention, satisfaction, and success can benefit from this platform.
How does Totango help in understanding customer health?โ€บ
Totango offers a comprehensive customer health dashboard that monitors real-time customer data โ€“ capturing usage, support interactions, billing, and user feedback. It segments customers based on risk levels and calculates overall health scores, helping businesses proactively identify and address potential issues.
Can Totango be integrated with other tools?โ€บ
Yes, Totango seamlessly integrates with numerous business tools such as Salesforce, Zendesk, Slack, Gmail, and more. This enables businesses to streamline customer success workflows and access relevant data within their existing systems.
Is Totango secure and compliant with industry standards?โ€บ
Totango prioritizes data security and is compliant with industry standards, such as GDPR and the EU-U.S. Privacy Shield Framework. The platform employs strict security measures to protect customer data, including regular backups, encryption, and third-party security audits.

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