Re:amaze

Re:amaze

Re:amaze is a platform designed to enable businesses to provide a superior customer support experience to the customer base. Re:amaze was founded in 2012 and it is headquartered in San Jose, California. It comes with several tools to enhance the quality of customer engagement in every stage of the process. It also helps businesses create cues, contact forms and satisfaction surveys. Re:amaze serves as a helpdesk platform. It provides helpful features such as a shared inbox helpdesk, live chat, automation through custom chatbots, pushes campaigns for re-engagement along with real-time monitoring of customer activity. It also comes with a status page to help customers stay up-to-date.

2,062
websites using Re:amaze
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Websites using Re:amaze by countrymarket share ยท top 8 countries
๐Ÿ‡บ๐Ÿ‡ธUnited States
19%
๐Ÿ‡ฌ๐Ÿ‡งUnited Kingdom
6.8%
๐Ÿ‡จ๐Ÿ‡ฆCanada
4.3%
๐Ÿ‡ฆ๐Ÿ‡บAustralia
3.8%
๐Ÿ‡ฉ๐Ÿ‡ชGermany
3.8%
๐Ÿ‡ซ๐Ÿ‡ทFrance
1.3%
๐Ÿ‡ณ๐Ÿ‡ฑNetherlands
1.3%
๐Ÿ‡ณ๐Ÿ‡ฟNew Zealand
1.1%
0%5%10%15%20%
Websites using Re:amaze by industrydetected industries
Shopping ยท 41%Fashion & Beauty ยท 28%Food & Drink ยท 12%Sports ยท 7.1%Health & Fitness ยท 6.9%Wholesale & Distribution ยท 5.2%MARKETSHARE
Shopping41%
Fashion & Beauty28%
Food & Drink12%
Sports7.1%
Health & Fitness6.9%
Wholesale & Distribution5.2%

Websites using Re:amaze

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Frequently asked

What is Re:amaze?โ€บ
Re:amaze is a customer support and helpdesk platform designed to help businesses handle customer inquiries, improve customer engagement, and manage customer communication effectively. It includes features such as live chat, email support, social media integration, workflow automation, and reporting.
How does Re:amaze integrate with other applications?โ€บ
Re:amaze seamlessly integrates with many popular applications and tools, including Shopify, BigCommerce, MailChimp, Slack, and more. This ensures a smooth workflow across your business operations and allows your team to efficiently manage customer support from one central platform.
Is Re:amaze suitable for businesses of all sizes?โ€บ
Yes, Re:amaze is designed to cater to businesses of all sizes, from small startups to larger enterprises. It offers various pricing plans to suit the specific needs and budgets of businesses, and its features and tools can be easily scaled and customized as the business grows.
Can Re:amaze be used on mobile devices?โ€บ
Yes, Re:amaze provides a mobile app that can be installed on both Android and iOS devices. This allows you and your team to manage customer support on-the-go, ensuring quick and efficient responses to customer queries.
How secure is Re:amaze in terms of customer data protection?โ€บ
Re:amaze takes data security seriously and employs strong industry-standard security measures to safeguard your customer data. It uses SSL encryption for secure data transmission, as well as precautions such as routine security audits and vulnerability assessments to ensure compliance with GDPR and other privacy regulations.

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