WhatsApp Business Chat tracking and usage
Websites using WhatsApp Business Chat over time
1,044websites on 11 Nov 2026
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We track 1,044 websites using WhatsApp Business Chat, along with their country, traffic, industry and platforms. There are 68 websites using WhatsApp Business Chat in United States.
About WhatsApp Business Chat
WhatsApp Business Chat is a live chat tool that lets verified business accounts communicate with customers securely over WhatsApp to boost engagement and retention.
Websites using WhatsApp Business Chat by countrymarket share
6.5%
🇺🇸US21%
🇮🇳IN7.6%
🇮🇹IT6.9%
🇲🇽MX4.9%
🇨🇴CO3.4%
🇪🇸ES3.4%
🇸🇬SG3.3%
🇬🇧GBWebsites using WhatsApp Business Chat by industrymarket share · top 6 industries
Shopping
Fashion & Beauty
Food & Drink
Health & Fitness
Home & Garden
Hardware & Electronics
0%15%30%45%60%
Frequently asked
What is WhatsApp Business Chat?›
WhatsApp Business Chat is a feature of the WhatsApp Business App that allows businesses to communicate with their customers and clients efficiently, answer queries, provide customer support, and promote their products and services, all within the WhatsApp platform.
How do I use WhatsApp Business Chat?›
To use WhatsApp Business Chat, you must first download the WhatsApp Business App from your device's app store, then follow the setup process by entering your business details and phone number. Once the setup is complete, you can begin engaging with customers through business chat.
Is WhatsApp Business Chat free to use?›
Yes, WhatsApp Business Chat is free to use for both businesses and customers. However, for businesses that require more advanced features and support, WhatsApp offers a more comprehensive API solution, which may have additional costs.
Can I automate replies on WhatsApp Business Chat?›
Yes, WhatsApp Business Chat allows you to set up automated replies, also known as quick replies, to answer frequently asked questions, provide information about your business, or offer instant support to customers.
Can I separate personal and business chats on WhatsApp?›
Yes, WhatsApp Business App is designed specifically to help separate your personal and business chats. The app offers unique features for businesses, while your personal conversations remain in the regular WhatsApp Messenger app, allowing you to maintain a clear distinction between the two.